Frequently Asked Questions

This is an on-demand merchandise site for Comcast employees. All items are made to order and must be pre-approved before production.

Once your order is submitted and approved, you can expect delivery within 7–15 business days.

Yes. As soon as your order ships, tracking details will be emailed to you.

Because all merchandise is made to order, returns or exchanges are only accepted if the item is defective. Please contact us if you experience any issues with your order.

If you need to make a change to your order, contact Amy Richardson at [email protected] as soon as possible. Please note that changes may not be possible once production has started.

Orders can be placed using a credit card or a PO number. If using a PO, please ensure you have your PO# ready before submitting your order. Orders cannot be processed without one.

For assistance with your order or to explore custom merchandise options, contact Amy Richardson at [email protected].